Privacy Policy

Last Updated: August 1, 2025

Thank you for choosing to be part of the DianYa Packaging community ("DianYa Packaging," "we," "us," "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regard to your personal information, please contact us at [email protected].

Scope

This Privacy Policy describes how we process information when you visit our website, interact with our packaging services, or engage with us through sales, marketing, or events. Please read this policy carefully to understand what information we collect, how we use it and what rights you have.

1 What information do we collect?

Information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about our packaging services, request quotes, participate in activities on our website, or otherwise contact us. This may include:

  • Name and contact data (full name, email address, phone number, job title, company name)
  • Business information (packaging requirements, project specifications, industry type)
  • Communication preferences and marketing consent

Information automatically collected

In short: Certain information is collected automatically when you visit our website.

Like many businesses, we collect device and usage information through cookies and similar technologies. This information may include:

  • Log and usage data (IP address, browser type, pages viewed, date/time stamps)
  • Device data (device ID, operating system, hardware model)
  • Location data (approximate location derived from your IP address)

2 How do we use your information?

In short: We process your information for legitimate business interests, to perform contracts, comply with legal obligations, and/or with your consent.

We use personal information collected via our website and services for various business purposes, including to:

Provide packaging quotes and consultation services
Send administrative information about orders and services
Process orders and manage customer relationships
Protect our services from fraud and security threats
Send marketing communications about new packaging solutions
Improve our website and packaging services
Comply with legal requirements and industry standards
Respond to legal requests and prevent harm

3 Will your information be shared?

In short: We only share information with your consent, to comply with laws, to provide services, or to fulfill business obligations.

We may process or share your data in the following situations:

Consent

We may share your data if you have given us specific consent to do so.

Service Providers

We may share data with trusted suppliers and logistics partners to fulfill packaging orders and deliveries.

Legal Obligations

To comply with applicable laws, court orders, or legal processes related to international trade and manufacturing.

Business Transfers

In connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.

4 Do we use cookies and tracking technologies?

In short: Yes, we use cookies and similar technologies to collect and store information.

We use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content related to packaging solutions. You can manage your cookie preferences through your browser settings. For detailed information about our cookie usage, please refer to our Cookie Policy.

5 How long do we keep your information?

In short: We retain information as long as necessary to fulfill business purposes, unless otherwise required by law.

We generally keep personal information for:

  • Active customer relationships: Duration of business relationship plus 3 years
  • Marketing communications: Until you unsubscribe or 2 years of inactivity
  • Legal and compliance records: As required by Chinese and international trade laws

When we have no ongoing legitimate business need, we will delete or anonymize your information, or securely store it until deletion is possible.

6 How do we keep your information safe?

We implement appropriate technical and organizational measures to protect your personal information, including:

Technical Safeguards

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security updates and monitoring

Organizational Measures

  • Employee training on data protection
  • Access controls and authentication
  • ISO 9001:2015 quality management

Important: No electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. You transmit information at your own risk.

7 Do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18.

Our packaging services are designed for businesses and adult consumers. If we learn that personal information from users under 18 has been collected, we will deactivate the account and delete such data from our records promptly.

8 What are your privacy rights?

EEA/UK Residents

You may request access, correction, deletion, restriction or portability of your personal information, and object to processing where legitimate interest is the legal basis. You may also withdraw consent at any time.

How to Exercise Your Rights

Submit a request to:

Email: [email protected]

Phone/WhatsApp: +86 137 9066 9686

We will respond in accordance with applicable data-protection laws within 30 days.

9 Controls for "Do Not Track" features

Most browsers and some mobile operating systems include a Do Not Track (DNT) setting. Because no uniform standard has been adopted for DNT signals, we do not currently respond to DNT browser signals. However, you can manage your cookie preferences directly through your browser settings.

10 California privacy rights

In short: California residents are entitled to specific rights regarding their personal information.

If you reside in California, you may request:

  • A list of categories of personal information disclosed to third parties for direct-marketing purposes (once per year)
  • Deletion of your personal information, subject to legal exceptions
  • Non-discriminatory treatment for exercising your privacy rights

To make such requests, email us at [email protected].

11 Do we make updates to this notice?

Yes. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The revised version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.

12 How can you contact us about this notice?

Company Information

东莞市典雅包装制造有限公司

Dongguan DianYa Packaging MFG. Co., Ltd.

Address

Jinhui Creative Workshop,
Jinhuang 1st Road, Nancheng Street,
Dongguan City, Guangdong Province,
China

How can you review, update or delete the data we collect?

Submit a request at any time to [email protected] and we will review, update or delete your data in accordance with applicable law.

This Privacy Policy demonstrates our commitment to protecting your privacy while providing exceptional packaging solutions.