Privacy Policy
Last Updated: August 1, 2025
Thank you for choosing to be part of the DianYa Packaging community ("DianYa Packaging," "we," "us," "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regard to your personal information, please contact us at [email protected].
Scope
This Privacy Policy describes how we process information when you visit our website, interact with our packaging services, or engage with us through sales, marketing, or events. Please read this policy carefully to understand what information we collect, how we use it and what rights you have.
Table of Contents
1 What information do we collect?
Information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in obtaining information about our packaging services, request quotes, participate in activities on our website, or otherwise contact us. This may include:
- Name and contact data (full name, email address, phone number, job title, company name)
- Business information (packaging requirements, project specifications, industry type)
- Communication preferences and marketing consent
Information automatically collected
In short: Certain information is collected automatically when you visit our website.
Like many businesses, we collect device and usage information through cookies and similar technologies. This information may include:
- Log and usage data (IP address, browser type, pages viewed, date/time stamps)
- Device data (device ID, operating system, hardware model)
- Location data (approximate location derived from your IP address)
2 How do we use your information?
In short: We process your information for legitimate business interests, to perform contracts, comply with legal obligations, and/or with your consent.
We use personal information collected via our website and services for various business purposes, including to:
3 Will your information be shared?
In short: We only share information with your consent, to comply with laws, to provide services, or to fulfill business obligations.
We may process or share your data in the following situations:
Consent
We may share your data if you have given us specific consent to do so.
Service Providers
We may share data with trusted suppliers and logistics partners to fulfill packaging orders and deliveries.
Legal Obligations
To comply with applicable laws, court orders, or legal processes related to international trade and manufacturing.
Business Transfers
In connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.
4 Do we use cookies and tracking technologies?
In short: Yes, we use cookies and similar technologies to collect and store information.
We use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content related to packaging solutions. You can manage your cookie preferences through your browser settings. For detailed information about our cookie usage, please refer to our Cookie Policy.
5 How long do we keep your information?
In short: We retain information as long as necessary to fulfill business purposes, unless otherwise required by law.
We generally keep personal information for:
- Active customer relationships: Duration of business relationship plus 3 years
- Marketing communications: Until you unsubscribe or 2 years of inactivity
- Legal and compliance records: As required by Chinese and international trade laws
When we have no ongoing legitimate business need, we will delete or anonymize your information, or securely store it until deletion is possible.
6 How do we keep your information safe?
We implement appropriate technical and organizational measures to protect your personal information, including:
Technical Safeguards
- SSL encryption for data transmission
- Secure servers and databases
- Regular security updates and monitoring
Organizational Measures
- Employee training on data protection
- Access controls and authentication
- ISO 9001:2015 quality management
Important: No electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. You transmit information at your own risk.
7 Do we collect information from minors?
In short: We do not knowingly collect data from or market to children under 18.
Our packaging services are designed for businesses and adult consumers. If we learn that personal information from users under 18 has been collected, we will deactivate the account and delete such data from our records promptly.
8 What are your privacy rights?
EEA/UK Residents
You may request access, correction, deletion, restriction or portability of your personal information, and object to processing where legitimate interest is the legal basis. You may also withdraw consent at any time.
How to Exercise Your Rights
Submit a request to:
Email: [email protected]
Phone/WhatsApp: +86 137 9066 9686
We will respond in accordance with applicable data-protection laws within 30 days.
9 Controls for "Do Not Track" features
Most browsers and some mobile operating systems include a Do Not Track (DNT) setting. Because no uniform standard has been adopted for DNT signals, we do not currently respond to DNT browser signals. However, you can manage your cookie preferences directly through your browser settings.
10 California privacy rights
In short: California residents are entitled to specific rights regarding their personal information.
If you reside in California, you may request:
- A list of categories of personal information disclosed to third parties for direct-marketing purposes (once per year)
- Deletion of your personal information, subject to legal exceptions
- Non-discriminatory treatment for exercising your privacy rights
To make such requests, email us at [email protected].
11 Do we make updates to this notice?
Yes. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The revised version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.
12 How can you contact us about this notice?
Company Information
Address
Jinhui Creative Workshop,
Jinhuang 1st Road, Nancheng Street,
Dongguan City, Guangdong Province,
China
How can you review, update or delete the data we collect?
Submit a request at any time to [email protected] and we will review, update or delete your data in accordance with applicable law.
This Privacy Policy demonstrates our commitment to protecting your privacy while providing exceptional packaging solutions.